🔍 NOC — Monitoring Spike Report

Fill in the form and click Create ITSM Spike Ticket to open directly in Jira. Fields marked * are required.

Issue details

Summary (ticket title) *

Please enter a summary.

Detection source — select all that apply *

Spike details

Affected service / component *

Please enter the affected service.

Spike type *

Detected at *

Please enter when the spike was detected.

Spike value / threshold *

Please enter the spike value and threshold.

Grafana screenshot

📷 Attach Grafana screenshot — click to browse

Attach the screenshot directly to the Jira ticket after creation.

Observation & initial triage

Description / what was observed *

Please describe what was observed.

Possible root cause (hypothesis)

Initial actions taken

Impact assessment *

Please select the impact level.

Assignee (optional)